At pkr50, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over that data as a registered user of Pakistan's trusted online casino and sports betting platform.
Six core privacy principles that guide how we handle your personal information every day.
pkr50 collects only the personal data that is strictly necessary for account operation, identity verification, and regulatory compliance. We never collect data "just in case" — every data point has a clearly defined purpose.
All personal data held by pkr50 is stored on encrypted servers protected by industry-standard security controls. Access to your data is restricted to authorised personnel only, under strict need-to-know access policies.
pkr50 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your information is yours — we use it only to deliver and improve our services to you.
You hold meaningful rights over your personal data at pkr50 — including the right to access, correct, restrict, and in qualifying circumstances request deletion of your information. We make exercising these rights straightforward.
We clearly explain the legal basis under which we process each category of personal data. Whether it is contractual necessity, legal obligation, or legitimate interest — you will always know the "why" behind our data use.
pkr50 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymised.
Welcome to the pkr50 Privacy Policy. pkr50 operates the online casino and sports betting platform accessible at pkr50.org (the "Platform"). This Privacy Policy applies to all users of the pkr50 Platform, including registered account holders, visitors who browse the site without registering, and anyone who contacts pkr50 customer support.
At pkr50, we take the privacy of our users seriously. This document describes in plain, clear terms how we collect your personal data, what we do with it, who we may share it with, and how long we keep it. It also explains the rights you have in relation to your personal data and how to exercise those rights.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated into our overall framework governing your use of the pkr50 Platform.
For the purposes of this Privacy Policy, pkr50 acts as the data controller in respect of personal data collected through the Platform. This means pkr50 determines the purposes for which, and the means by which, your personal data is processed.
Where pkr50 engages third-party service providers to process data on its behalf — such as payment processors, identity verification providers, and game content suppliers — those parties act as data processors and are contractually bound to handle your data only in accordance with pkr50's documented instructions and applicable data protection standards.
If you have any questions about how pkr50 handles your personal data, or wish to exercise any of your data rights, you may contact our data team directly at the contact details provided in Section 15 of this policy.
pkr50 collects the following categories of personal data from users of the Platform:
When you create a pkr50 account, we collect information required to establish and verify your identity, including:
In order to comply with our anti-money laundering obligations and verify your identity, pkr50 may collect:
pkr50 collects personal data through the following channels:
| Collection Method | Data Collected | When This Occurs |
|---|---|---|
| Account Registration | Name, date of birth, email, address, phone | When you create your pkr50 account |
| KYC Submission | Identity documents, proof of address | When you submit verification documents |
| Deposits & Withdrawals | Transaction amounts, payment method details | Each time a financial transaction occurs |
| Platform Usage | Betting history, game sessions, login activity | Continuously during active platform use |
| Cookies & Analytics | IP address, device data, browsing behaviour | From your first visit to pkr50.org |
| Customer Support | Chat transcripts, email content | When you contact pkr50 support |
| Third-Party Verification | Identity match results, fraud screening flags | During KYC or unusual activity review |
pkr50 uses the personal data it collects for the following clearly defined purposes:
pkr50 processes your personal data only where a valid legal basis exists. The applicable legal bases are as follows:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract (our Terms & Conditions) |
| Processing deposits and withdrawals | Performance of contract |
| KYC identity verification | Legal obligation (AML regulations) |
| Responsible gaming monitoring | Legal obligation and legitimate interest |
| Fraud detection and prevention | Legitimate interest (protecting users and pkr50) |
| Platform analytics and improvement | Legitimate interest |
| Marketing communications | Consent (opt-in only) |
| Regulatory reporting | Legal obligation |
pkr50 does not sell your personal data. We share your data only in the following circumstances and with the following categories of recipient:
To process deposits and withdrawals, pkr50 shares relevant transaction data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners. These providers receive only the minimum data necessary to execute the relevant transaction and are contractually bound by data protection obligations.
pkr50 uses specialist third-party KYC and AML screening providers to verify user identities and screen for sanctions or politically exposed persons (PEP) flags. These providers process identity document data strictly on pkr50's behalf and in accordance with our instructions.
Third-party game studios and live casino suppliers who provide game content accessible on the pkr50 Platform may receive technical session data (such as a session token and stake amounts) necessary to operate the game. These suppliers do not receive your full identity data unless required for their own licensing compliance.
pkr50 may be required by law or by order of a competent authority to disclose personal data to gaming regulators, financial intelligence units, tax authorities, or law enforcement agencies. pkr50 will comply with such requirements and, where legally permissible, will notify you of any such disclosure.
In the event of a merger, acquisition, or sale of all or substantially all of pkr50's assets, user personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material change to this Privacy Policy that results from it.
pkr50 uses cookies and similar tracking technologies on the Platform to ensure the site functions correctly, to remember your preferences, and to understand how users interact with our content. The categories of cookies we use are as follows:
These cookies are essential for the pkr50 Platform to operate. They enable core functions such as user authentication, maintaining your logged-in session, load balancing, and security protections. These cookies cannot be disabled without impairing the Platform's functionality.
Functional cookies allow pkr50 to remember your preferences — such as your preferred language, display settings, and last viewed games — so you do not need to reset them each time you visit. Disabling these cookies will not prevent access to the Platform but may reduce the quality of your experience.
pkr50 uses analytics cookies to collect aggregate, anonymised data about how users navigate the Platform. This data helps us identify which pages and features are most popular, where users encounter difficulties, and how the Platform can be improved. Analytics data is not linked to individual user identities.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the pkr50 Platform. Most modern browsers allow you to view, block, and delete cookies through their privacy or settings menus.
pkr50 retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML regulatory requirement |
| KYC identity documents | Duration of account + 5 years post-closure | AML and gaming licence obligation |
| Financial transaction records | Duration of account + 7 years post-closure | Tax and financial regulation |
| Betting and game history | Duration of account + 3 years post-closure | Dispute resolution and regulatory audit |
| Customer support communications | 3 years from the date of the interaction | Complaint handling and quality assurance |
| Self-exclusion records | Indefinitely (or as required by licence) | Responsible gaming enforcement |
| Analytics data (anonymised) | Up to 26 months | Platform improvement analysis |
When the applicable retention period expires, pkr50 will securely destroy personal data using appropriate technical means. Where full deletion is not immediately possible due to system backup cycles, the data will be isolated and protected until deletion is completed.
As a user of the pkr50 Platform, you hold the following rights in relation to your personal data. pkr50 will respond to all valid rights requests within thirty (30) days of receipt:
Request a copy of the personal data pkr50 holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data held in your pkr50 account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that pkr50 restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive a structured, machine-readable copy of personal data you have provided to pkr50 for transfer to another service provider.
Object to pkr50 processing your data on the basis of legitimate interests, including for direct marketing purposes.
Withdraw consent for data processing activities that rely on your consent (e.g., marketing emails) at any time without penalty.
Request human review of any significant decision made about you solely through automated processing, such as account flags or risk scores.
To exercise any of the above rights, please contact pkr50 at [email protected] with the subject line "Data Rights Request" and specify the right you wish to exercise. pkr50 may request proof of identity before processing your request to protect against unauthorised access to your data.
pkr50 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
The pkr50 Platform is strictly intended for users who are aged 21 years or older. pkr50 does not knowingly collect personal data from individuals below the age of 21. Age verification is a mandatory step during the account registration and KYC process, and pkr50 reserves the right to request documentary proof of age at any time.
If pkr50 becomes aware that personal data has been collected from a user who does not meet the minimum age requirement, we will take immediate steps to close the account, void any associated transactions or winnings, and securely delete the personal data collected.
If you are a parent or guardian and believe that a minor has registered a pkr50 account or provided us with their personal data, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
As pkr50 is operated under an international gaming licence, your personal data may be transferred to and processed in countries outside Pakistan. This may include jurisdictions where pkr50's servers are hosted, where our KYC providers operate, or where our game content suppliers are based.
Where personal data is transferred internationally, pkr50 takes steps to ensure that appropriate safeguards are in place, which may include:
By using the pkr50 Platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan as described above.
pkr50 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, pkr50 will provide notice through the Platform and, where practicable, by email to your registered address prior to the changes taking effect.
The "Last Updated" date displayed at the top of this document will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how pkr50 protects your personal data.
Your continued use of the pkr50 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any updated version of this policy, you should cease using the Platform and may request closure of your account by contacting [email protected].
If you have any questions, concerns, or requests in relation to this Privacy Policy or the way pkr50 handles your personal data, please contact our data team using the details below:
pkr50 is committed to resolving all privacy-related enquiries fairly and promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
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